Privacy Policy

Who handles your information

GICT Technologies Africa Ltd, based in Kampala, Uganda, is responsible for the personal information it collects for this website and its own business operations. For customer-controlled data in a contracted service, roles should be set out in the applicable order and data processing addendum. Contact info@gictafrica.com with a privacy question or request.

Information we collect

Depending on what you use, we receive your name, contact details, account and sign-in information, inquiries, support messages, order and billing records, and the information needed to provide a requested service. Cart selections are stored in your browser. Please do not send passwords, payment card numbers or sensitive files in a public form.

If a live payment provider is enabled for a transaction, payment processing takes place through that provider and the applicable checkout. The current site does not require you to send card details in a support inquiry.

First-party visitor analytics

When enabled, analytics records page paths, visit times, broad device category and whether a visit is from a guest or verified account. A random browser identifier lasts up to 90 days; a tab session is renewed after 30 minutes of inactivity. The server stores hashed identifiers, and signed-in events include the verified account ID; owner-only reports show the associated account name. Events also record the connection IP address and approximate country supplied by the hosting environment or configured reverse proxy. If GICT enables its IP geolocation service, public IP addresses may be sent to IP2Location to estimate city and region; lookup results are cached for up to 30 days and monthly lookups are capped.

Analytics does not store query strings, URL fragments, passwords, form contents or session tokens. Unknown paths are grouped as /other and administrator paths as /admin. Visitor records are retained for 90 days and expired events are excluded from reports. Only owner administrators can view visitor logs. No third-party marketing tracker is included.

Why we use and share data

We use information to respond to inquiries, secure accounts, operate requested services, manage orders and billing, improve site navigation, and meet applicable legal obligations. The configured backend, including Supabase where enabled, processes account and operational records. A contracted domain, cloud, workplace or payment service can require sharing the information needed by its provider; the relevant order should identify that relationship.

Choices and requests

Analytics respects Do Not Track and Global Privacy Control. You can opt out for this browser below; this stops future analytics events and does not erase earlier records. Clearing browser storage can reset the preference.

You may ask about access, correction or deletion of information, subject to applicable law and records GICT must keep for an active service or legal obligation. Send requests to info@gictafrica.com so we can verify the request and explain the next step.

Analytics preference

Choose whether this browser sends future first-party visitor analytics events.