Master agreements
Master Services Agreement
A framework for negotiated business and enterprise engagements.
GICT Technologies Africa Ltd is based in Kampala, Uganda. This document should be read with the accepted order or signed agreement that applies to the service, where relevant.
Read this alongside the accepted order or signed project documents, which set the commercial details for your engagement.
Agreement structure
A signed master services agreement sets the general relationship between GICT and the customer. Each accepted order form or statement of work sets the specific service, deliverables, fees, timeline and contacts. A negotiated signed document controls where it differs from these website summaries.
Working together
Each party should name a contact, provide the information it is responsible for and promptly review decisions or deliverables assigned to it. Changes to scope, schedule or price should be recorded in writing before the changed work begins.
Data, intellectual property and providers
Customer data remains subject to the signed agreement and any data processing addendum. Ownership and license rights in project deliverables must be recorded in the statement of work. Third-party software, registries and cloud platforms may impose separate terms.
Commercial provisions
Payment, acceptance, warranties, liability allocation, suspension, termination and dispute resolution are negotiated in the signed agreement. This page is an overview and does not replace an executed contract.