Policies & notices
Transparency & Requests
How GICT approaches legal, security and abuse-related requests.
GICT Technologies Africa Ltd is based in Kampala, Uganda. This document should be read with the accepted order or signed agreement that applies to the service, where relevant.
Use this policy for the website or audience named above. If you are also buying a service, check the accepted service documents.
Requests for information
GICT reviews requests for customer or visitor information against the applicable law and the terms of the service involved. Requests should identify the requesting authority or organization, the legal basis, the records sought and a contact for clarification.
Customer notice and disclosure
Where legally permitted and practical, GICT aims to notify an affected customer before disclosing customer-controlled information. We seek to limit disclosure to the records required for a valid request and to document the decision.
Reporting
GICT does not publish a numerical transparency report on this page because verified reporting data has not been prepared. This page describes the process; any future report will state its period, scope and method.