Policies & notices
Trust & Safety Policy
Rules for responsible use and a route to report abuse or security concerns.
GICT Technologies Africa Ltd is based in Kampala, Uganda. This document should be read with the accepted order or signed agreement that applies to the service, where relevant.
Use this policy for the website or audience named above. If you are also buying a service, check the accepted service documents.
Responsible use
Do not use GICT services to host unlawful material, attack systems, send deceptive or unsolicited messages, infringe rights, or interfere with other customers. Customers are responsible for their users and content, subject to the service they order and applicable law.
Reports and review
Send an abuse or security report to info@gictafrica.com with the affected domain or service, relevant dates and a concise description. Do not include passwords or sensitive evidence in an initial public message. GICT will review reports in context and may request more information.
Possible action
Depending on the issue and the applicable agreement, GICT may contact the customer, restrict a specific function, preserve relevant records, or suspend a service where required for safety or law. The process is proportionate to the risk and any binding provider rules.