Product & service terms
Workplace & Email Terms
Additional terms for business email and collaboration suites.
GICT Technologies Africa Ltd is based in Kampala, Uganda. This document should be read with the accepted order or signed agreement that applies to the service, where relevant.
Match these terms to the product named in your accepted order and review any applicable upstream provider rules.
Licenses and administrator access
The order identifies the product, seat count, term and reseller or provider relationship. The customer manages user assignments and acceptable use, unless GICT is engaged to administer the tenant. Provider license terms may also apply.
Data and migration
Email and document migrations require agreed source access, a destination tenant, a cutover plan and a backup or rollback approach. Storage limits and retention features depend on the selected provider and plan.
Changes and ending service
Seat changes, renewal dates, export and deletion are governed by the accepted order and provider rules. GICT will explain the relevant administrator handover before a managed engagement ends.