GICT knowledge base
Username and Password
Published
Your account username is included in the welcome email sent when you account is set up. Generally it is the first 8 letters of your domain name (minus the suffix such as .com). If you domain name is less than 8 letters than your username will be your domain name minux the suffix.
For instance if your domain name is mydomain.com, your username will be mydomain.
Related guides
What Good Hosting Support Actually Looks Like
What good hosting support looks like in 2026: quick first response, real engineers, public status pages, transparent postmortems, and how to test support quality before...
Account Basics7 Common Hosting Mistakes Beginners Make (And How to Avoid Them)
7 common hosting mistakes beginners make in 2026: no backups, ignored updates, bad host choice, weak passwords, single point of failure, no staging. With fixes for each.
Account BasicsWhat Is Uptime (And Why 99.9% Isn’t Always 99.9%)
What uptime really means in 2026: the math behind 99.9%, why providers' promises diverge from reality, how to measure real uptime with external monitoring, and what SLA...
Account BasicsHow to Check a Hosting Provider’s Reputation Before You Buy
How to check a hosting provider's reputation in 2026: the five reliable sources, how to spot fake reviews, communities to actually read, red flags, green flags, and a...
