Knowledge base category
InterServer Support
40 practical guides in InterServer Support.
Will InterServer help me move my files from my old host?
Yes! InterServer will help you move files from your old host.
InterServer SupportI would like to use a shopping cart on my site. What can I do?
We currently provide 3 shopping carts through our control panels. They are Aktopia, OSCommerce and Interchange. Our support dept is most familiar with Interchange.
InterServer SupportWhen using PINE what should the SMTP setting be?
We recommend setting localhost/novalidate-cert.
InterServer SupportI need a certain PERL module installed. Can this be done?
In most cases this can be done. However, we will only install a module available from CPAN. To request this you should open a ticket through our website.
InterServer SupportI do not have my own Secure Cert, what can I do?
TroubleFree can issue secure certificates. For the current rate contact our support department.
InterServer SupportManaged Support Guidelines
Managed Support Solutions provided by InterServer. FREE Support for VPS and Dedicated servers Servers without a control panel: System reinstalls
InterServer SupportDoes InterServer transfer my domain name for me?
InterServer does not transfer domain names. Only the domain name owner can do this.
InterServer SupportWhat Is the Best Way to Contact InterServer Support?
Open an InterServer support ticket through your account. Learn what to include, which inquiries support handles, and the published response-time goal.
InterServer SupportWhere can I find more information on MySQL?
Official MySQL site: http://www.mysql.com. Other questions you have can be sent to our support department. We will do our best to answer them.
InterServer SupportInstant Setup VPS
Nowadays, your business won't be able to do as well as it should if it doesn't have a website that provides users with more information about the company as well as the...
InterServer SupportWhere Do I Find My InterServer Nameservers?
Find the nameservers assigned to your InterServer service in the customer portal. Nameservers vary by service; do not copy an old fixed IP list.
InterServer SupportHow do I recover a lost password?
If a password is lost InterServer can resend the original welcome email to the admin contact on file with a new password. The password will be randomly generated.